Interactive communication or dialogue refers to interacting in ways that build shared meaning, rather than colliding in ways that foster disagreement, frustration and confusion Dialogue is a subtle process that may be difficult to understand, and even more difficult to actually create

1. The Chinese negotiating team tends to concentrate on developing a friendship with the member in your group who is most sympathetic to them. Later, they will pursue all their objectives through that individual, playing on the feelings of friendship, obligation and guilt.